Frequently Asked Questions (FAQs)

Absolutely! At Mystic Weavers, we prioritize your safety. Our website uses SSL (Secure Socket Layer) encryption to ensure that all your personal and payment details are protected.

No, we do not store your payment details. All transactions are processed securely through trusted payment gateways that comply with international security standards.

Yes, your privacy is important to us. We adhere to strict data protection guidelines and never share your information with third parties without your consent. For more details, refer to our Privacy Policy.

We accept a wide range of payment options, including:

• Credit/Debit Cards (Visa, MasterCard, RuPay)
• UPI Payments (Google Pay, PhonePe, Paytm, etc.)
• Net Banking
• Digital Wallets
• Cash on Delivery (COD)

If your payment fails:

• Double-check your payment details.
• Ensure you have sufficient balance in your account.
• Try again after a few minutes.
  If the issue persists, contact our support team at Support@mysticWeavers.com or call us at +91 9951731579 for assistance.

No, there are no hidden charges. The price you see at checkout is the final price, including all applicable taxes.

Yes, after completing your payment, you’ll receive a confirmation email with your order and payment receipt details. For COD orders, the receipt will be included with your package.

To change or cancel your order, contact our customer service team as soon as possible with your order number. If the order hasn’t entered the printing or shipping process, we’ll do our best to accommodate your request. However, once the order is being processed, changes or cancellations may not be possible.

We offer two delivery options to suit your needs:

• Standard Delivery: Orders are delivered within 5-7 business days (may take up to 10 business days for remote areas).
• Express Delivery: For faster delivery, opt for our express service, and receive your order within 2-4 business days for an additional fee of ₹40.

After shipping, you’ll receive a tracking link via email or SMS to monitor your order’s journey in real time.

If you experience any delays or have concerns, contact us at Support@mysticWeavers.com or call +91 9951731579.

We understand that mistakes happen! If you need to correct your shipping address or size, please contact us immediately:

• Email: Send an email to Support@mysticWeavers.com
• Phone: Call us at +91 9951731579

Guidelines:

• Timing: Changes can only be made if your order has not yet been shipped. Once the order is shipped, no modifications can be made.
• Address Errors: If your order is returned due to an incorrect address, we can re-ship it after updating the address. Additional shipping charges may apply.
• Size Changes: If your order is already shipped, you can exchange the item after it is delivered. Refer to our Return & Exchange Policy for more details.

If you ordered multiple items, they may be shipped separately to ensure faster delivery. Each item will have its own tracking number, and you may receive one item before the others. Rest assured, the remaining items will arrive soon.

We accept returns within 3 days of delivery for unused, unwashed items in their original packaging. Contact Support@mysticWeavers.com or call +91 9951731579 to initiate a return or exchange.
aslo check our Return Policy here.

Contact Support@mysticWeavers.com or call +91 9951731579 to initiate a return or exchange.

If your tracking number hasn't updated for a few days, it may be due to delays with the courier service or the package being in transit. Please allow 2-3 business days for updates to appear. If the delay persists, contact our support team for assistance.